Quick overview
AI summarySupervisory role at Marriott Malta's Westin Dragonara Resort, overseeing the Service Express department covering the call centre, in-room dining, Business Centre, door attendants and telecommunications. Requires fluent English plus another European language and at least one year supervising in food and beverage or guest services. On-site in St Julian's with shift, weekend and public holiday work.
About the role
The Westin Dragonara Resort Malta (Marriott International) is hiring a full-time Service Express Supervisor in St. Julian’s. You would help the Service Express Manager supervise the department that handles guest calls and requests.
What you’d do
You would help supervise a department that covers room service, the call centre, door attendants, the Business Centre and telecommunications. You would check that calls and requests are handled well and to the hotel’s standards. When a guest has a problem, you would take it on and solve it yourself.
What you need
You need at least one year of supervisory experience in food and beverage or guest services. You must speak fluent English and other European languages, and be available for varying shifts, including weekends and public holidays. An outgoing personality suits the role.
About the company
The Westin Dragonara Resort is a 5-star hotel in St. Julian’s. It is part of Westin, the wellness-focused hotel brand owned by Marriott International.