Quick overview
AI summaryAccount management role at ARRISE, the services company behind Pragmatic Play, handling a client portfolio across onboarding, integrations, KPI reporting and upselling. Requires 1 to 2 years in account management, business development or customer success, iGaming experience mandatory, fluent English and willingness to travel. On-site in Sliema, with Dubai, Serbia or Gibraltar also possible. Suits early-career commercial staff already inside iGaming.
Worth knowing: Same role can alternatively be based in Dubai, Serbia or Gibraltar.
About the role
ARRISE is hiring an Account Manager in Sliema to look after a portfolio of iGaming clients. You would be their main contact, keeping relationships strong and helping their accounts grow.
What you’d do
You would guide new clients through onboarding, integrations and product launches, working with internal teams to solve problems quickly. You would also pass on provider promotions, spot chances to upsell or cross-sell, and send KPI reports to clients and management. You would follow the iGaming market to advise clients on new opportunities, and attend industry events and client meetings when needed.
What you need
You need 1 to 2 years in account management, business development or customer success, including iGaming experience and a record of growing accounts. You should negotiate well, think commercially, speak and write fluent English and be ready to travel, with confident Microsoft Office skills. It helps if you have used CRM or project tools.
About the employer
ARRISE is an iGaming services company with over 10,000 staff, headquartered in Gibraltar. Staff get training, private health insurance, a wellness allowance, app discounts and a weekly breakfast and lunch at the office.