Quick overview
AI summaryReservations agent role at Corinthia Palace, a luxury hotel in Malta. Requires fluent English, experience with Opera PMS, and a hospitality or tourism background. Responsibilities include managing bookings across channels, upselling services, and coordinating with front office and sales teams. On-site position suited to candidates with five-star hospitality experience and strong attention to detail.
About the role
Corinthia Palace Malta is hiring a mid Reservations Agent in Malta, onsite. The role covers handling reservation enquiries across phone, email, and other channels, processing bookings, amendments, and cancellations, upselling hotel services, managing OTA extranets, maintaining guest profiles, and coordinating with front office and sales teams to optimise occupancy and direct bookings.
Requirements:
Previous experience with Opera PMS
Fluent written and spoken English
Strong communication and attention to detail
Ability to prioritise and work with minimal supervision
Reservations or front office experience
Nice to have: hospitality management or tourism degree, familiarity with OTAs.
Perks: competitive salary, wellness and health programmes, training and professional development.