Quick overview
AI summaryCall centre agent role at Centrecom handling inbound customer calls on night shifts, rostered between 22:00 and 08:30, Monday to Sunday, around 20 hours per week. Fluency in Maltese or English plus Outlook 365, Word and Excel are required. On-site in Mosta with training provided. Suits people wanting part-time night work with a night allowance and performance bonuses.
Worth knowing: Night-only shifts at roughly 20 hours a week, with a night allowance for hours between 22:00 and 06:00.
About the role
Centrecom is hiring part-time Call Centre Agents, mainly for night work. Agents help customers over the phone, working out what they need and resolving their issues.
What you'd do
You would take customer calls on shifts rostered between 22:00 and 08:30, on a section that runs seven days a week. Training comes first and is held at the Mosta head office on weekdays from 17:00, followed by on-the-job exposure sessions.
What you need
Fluency in both Maltese and English is listed as mandatory. You should be comfortable with Outlook 365, Word and Excel, well organised, good at solving problems and able to work on your own initiative.
About the company
Centrecom runs its operations from a head office in Mosta. Pay is a basic salary plus performance bonuses and incentives, with a night allowance for hours between 22:00 and 06:00. Other perks include health insurance, gym and mobile packages, discounts at over 50 local shops and eateries, free parking and a canteen.