Fraud Team Leader role at ComeOn Group, an iGaming company based in St. Julian's. Requires experience in fraud prevention and detection, team coaching, chargeback management, and familiarity with tools like SEON. Knowledge of AML, KYC, and ISO27001 is valued. Hybrid work model. Suits candidates with at least one year in iGaming fraud operations who are ready to step into a leadership position.
Role overview
We are looking for a Fraud Team Leader to join us at ComeOn!
The Fraud Team Leader will be responsible for supporting the development and implementation of strategies to minimise the risk of fraud and ensure that the company's fraud detection and prevention systems are effective within their team. The ideal candidate will have a strong understanding of fraud detection and prevention methodologies, excellent communication and coaching skills, and the ability to lead and motivate a team.
Location: St. Julian's, Malta (Hybrid)
What You'll be Doing:
Develop and implement fraud prevention and detection strategies that minimise the risk of fraud and protect the company's assets
Monitor and analyse fraud trends and patterns to identify potential threats and vulnerabilities
Conduct regular fraud risk assessments and develop and implement risk mitigation plans
Develop and coach a team of Fraud and Chargeback Analysts, ensuring regular coaching and feedback is being provided, and ongoing learning and growth opportunities are being prioritised.
Monitor fraud detection and prevention systems for effectiveness and flag potential issues related to industry best practices and regulatory requirements to the Operations Manager.
Execute Chargeback processes, ensuring quick intervention to protect the business, and assist in compiling regular reports on chargeback activity.
Support coordination efforts with internal departments, including IT, Finance, Legal, Compliance, and AML, to ensure integrated fraud prevention and detection.
Assist in documenting and coordinating interactions with external partners, including law enforcement and fraud prevention vendors.
Conduct initial investigations of fraud incidents, ensuring all incidents are properly documented, reported, and resolved according to established processes.
Research and stay current on emerging fraud threats and technologies, and provide suggestions for new prevention and detection measures.
Operate fraud prevention tools, such as SEON or similar systems, including executing checks, utilizing the reporting suite, and assisting in rule configuration.
Assist and participate in tasks related to the completion of the ISO27001 or other Information Security Standards implementation and future ongoing recertifications.
Other Ad-hoc duties.
You're a Great Match if You:
Have 1 year of experience in fraud prevention and detection in the iGaming business
Portray strong leadership skills and proven abilities in managing a team
Strong understanding and experienced in fraud detection and prevention methodologies, including data analysis, risk assessment, and fraud prevention tools and technologies
Excellent communication and proven ability to collaborate with other departments
Strong analytical and problem-solving skills, with the ability to identify patterns and trends
Experience working with regulatory agencies and law enforcement on fraud investigations
Familiarity with industry regulations and compliance requirements, including AML, and KYC
Ability to manage multiple projects and priorities in a fast-paced environment
Learn and Grow with Us
Through the ComeOn Academy, you’ll get access to ongoing training, personal development opportunities, and support to help you grow your career within the company.
What’s In It for You?
Competitive salary + bonus scheme
Hybrid working model with flexibility between home and office
One-time bonus to help you set up your home workspace (we are truly hybrid)
Work remotely for up to 40 days per year from anywhere in the world
Private health insurance and a flexible wellbeing allowance for initiatives that support your wellbeing.
Complimentary breakfast and lunch on select days, as well as great in-office events happening throughout the week.
Fun quarterly team events and social gatherings
A Bit About ComeOn Group
We’re a global iGaming business, home to a portfolio of exciting casino and sportsbook brands across various international markets. With 500+ talented employees across 7 locations, we’re committed to creating safe, innovative, and fun experiences for our players.
We’re proud to be a diverse team and an equal opportunity employer. All applications are considered fairly and with respect.
Skills & perks
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