German-speaking customer service role at Betsson Group, an iGaming company based in St Julians, Malta. Requires fluent German and English for email, chat, and phone support, plus some translation work. Hybrid model with 3 days on-site and 2 from home. Suits relocators with customer service experience, as a relocation package including flights and accommodation is provided.
Notable. Relocation package covering flights, bonus, and accommodation for those moving to Malta.
Role overview
Betsson Group is hiring a junior Customer Service Agent (German-speaking) in St Julian's, Malta, hybrid (3 days office, 2 days home). The role covers supporting German and English-speaking customers via email, chat, and telephone, translating promotional texts and surveys, managing customer accounts, and following responsible gaming protocols. Shift-based work with training provided.
Requirements:
Excellent German and English, written and verbal
Strong Microsoft Office knowledge
Customer service background
Multitasking and time management
Availability for shift work
Nice to have: additional languages.
Perks: 28 vacation days, relocation package (flights, bonus, accommodation), health and life insurance, company doctor, €400 wellness allowance, €300 work from home allowance, daily lunch Monday–Friday, company discounts and events, base salary plus bonus.
Skills & perks
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