Customer service role at Betsson Group requiring fluent Latvian and English, handling queries via email, chat, and phone. Hybrid model with 3 days on-site in St Julians and 2 days from home, plus shift work. Russian language skills are a bonus. Suits candidates with customer service experience looking to enter iGaming, with a relocation package available.
Notable. Relocation package offered, which may suit Latvian speakers moving to Malta.
Role overview
Betsson Group is hiring a junior Customer Service Agent (Latvian-speaking) in St Julian's, Malta, hybrid (3 days office, 2 days home). The role covers supporting Latvian and English-speaking customers via email, chat, and telephone, translating promotional texts and surveys, managing customer accounts, and following responsible gaming protocols. Shift-based work with training provided.
Requirements:
Written and verbal Latvian and English
Strong Microsoft Office knowledge
Customer service background
Multitasking and time management
Availability for shift work
Nice to have: iGaming experience, strong Russian language skills.
Perks: relocation package, hybrid work, base salary plus bonus.
Skills & perks
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