Junior Service Desk Analyst role at LeoVegas Group, an iGaming company under MGM Resorts International. Requires familiarity with Linux, MySQL, IAM systems, and cloud environments, plus strong troubleshooting skills and good English. Hybrid in Sliema (3 days in office). Suits early-career IT support professionals looking to grow in the iGaming sector.
Notable. Offers 4 weeks of "workation" per year, allowing remote work from abroad.
Role overview
LeoVegas Group is hiring a mid Service Desk Analyst in Malta, hybrid (3 days office, 2 days home). The role covers provisioning and managing user access and privileges, maintaining the IT asset register, logging support issues via the ticketing system, troubleshooting and gathering information, escalating issues to relevant teams, and contributing to knowledge base and support process improvements.
Requirements:
Familiarity with Linux systems
MySQL knowledge
Virtual and cloud environments experience
IAM systems familiarity
Strong troubleshooting skills
Good written and spoken English
Perks: hybrid work, 4 weeks workation, wellbeing allowance, private health insurance, retailer/gym/restaurant discounts, employee assistance programme.
Skills & perks
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