Guest Service Agent role at InterContinental Malta, part of IHG Hotels & Resorts. Based in the Club Lounge and Front Office team, handling VIP check-ins, guest inquiries, and room allocations. Experience with hotel PMS systems like Opera is preferred. On-site in St. Julian's with flexible scheduling including evenings and weekends. Suits hospitality professionals with luxury hotel front office experience.
Role overview
InterContinental Malta is hiring a Restaurant Server, full-time with night, weekend, and holiday shifts. The role covers welcoming guests, recommending food and drink, ensuring service standards across each table, managing supplies and equipment, supporting kitchen duties when needed, and following food safety and hygiene procedures.
Requirements:
Physical capacity to lift up to 23kg, including bending and kneeling
Literacy and basic maths
Flexibility for night, weekend, and holiday shifts
Compliance with local food handling and alcohol serving laws
Strong communication skills
Fluency in the local language
Skills & perks
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