Junior to mid-level Dutch-speaking customer support role at Play North, an online casino operator behind Pikakasino and Kansino brands. Requires native Dutch and good English, handling queries via phone, email, and live chat on rotating shifts (no night shifts). Hybrid in Sliema with a relocation package included. Suits Dutch speakers open to moving to Malta for an iGaming support role.
Notable. Relocation package offered for Dutch speakers, which is helpful given the niche language requirement.
Role overview
Play North is hiring a junior Customer Support Specialist (Dutch-speaking) in Malta, hybrid. The role covers delivering customer support in Dutch via phone, email, and live chat, tracking player accounts, and handling supportive tasks across departments. Supports the brands Pikakasino.com and Kansino.nl. Works 8-hour shifts including mornings, evenings, weekends, and public holidays (no night shifts).
Requirements:
Native Dutch
Good written and spoken English
Service-minded with strong problem-solving skills
Flexible and able to work independently
Availability for shift work
Nice to have: customer service experience.
Perks: relocation package, hybrid work, private health insurance, wellness allowance up to €600/year, private parking, employee assistance programme, office lunches, meal allowance, company discounts.
Skills & perks
You'll be redirected to the employer's site.