Customer service role at Betclic, a European sports betting and iGaming company. Requires native-level French and strong English skills, with experience in a customer support environment. On-site in Malta with a hybrid arrangement available. Suits French speakers with an interest in iGaming who are comfortable handling queries across sports betting, poker, and casino products.
Notable. Relocation package offered, plus the option to work remotely from your home country for a few weeks per year.
Role overview
Betclic is hiring a mid-level Customer Service Agent in Malta, hybrid, full-time. The role covers handling player enquiries and complaints across email and chat, supporting customers with financial, functional, and technical issues, and assisting with fraud checks and marketing campaigns. Shift work is required.
Requirements:
Prior customer service experience
Native-level written and spoken French
Strong English for a multicultural workplace
Computer literacy, especially web-based tools
Interest in iGaming or willingness to learn
Perks: health insurance, pension, meal allowance, fitness allowance, travel allowance, relocation support, hybrid and remote flexibility, training.
Skills & perks
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