Customer service agent role at Betclic, a major European sports betting and online gaming company. Requires native-level Portuguese and strong English skills, with experience in customer support. On-site in Malta with hybrid arrangement available and a relocation package offered. Suits Portuguese speakers with iGaming interest or willingness to learn the sector.
Notable. Relocation package included, plus a few weeks per year of remote work from home country.
Role overview
Betclic is hiring a mid-level Customer Service Agent in Malta, hybrid, full-time. The role covers handling player enquiries and complaints across email and chat, supporting customers with financial, functional, and technical issues, and assisting with fraud checks and marketing campaigns. Shift work is required.
Requirements:
Prior customer service experience
Native-level written and spoken Portuguese
Strong English for a multicultural workplace
Computer literacy, especially web-based tools
Interest in iGaming or willingness to learn
Perks: health and dental insurance, pension, meal allowance, fitness allowance, travel allowance, relocation support, hybrid and remote flexibility, training.
Skills & perks
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