Quick overview
AI summaryCredit control role in Melita's finance team, focused on corporate and B2B accounts: chasing overdue debt, assessing credit risk, negotiating payment plans and reporting on problem debtors. On-site in Malta, with daily calls, credit checks and liaison with Sales and Customer Care. Suits candidates with collections or customer-facing finance experience and solid negotiation and analytical skills.
About the role
Melita is hiring a Credit Control Advisor for its Finance team to manage corporate customer accounts, including IoT clients. The role reduces overdue debt while keeping business customers well served.
What you'd do
You would be the main contact for corporate clients on credit matters, collecting outstanding debt by phone, email and letter, negotiating payment plans within company policy, and designing collection strategies that cut aged and bad debt. You watch accounts for early signs of financial trouble, run credit checks, and prepare monthly reports on problem debtors for the Credit Control Manager. Working with Sales, Customer Care and Finance, you resolve customer and credit issues and escalate where needed. You also handle claims and call takeovers, support system testing, help refine procedures, and guide colleagues on day-to-day cases.
What you need
Experience in credit control, collections, finance or a customer-facing role, ideally B2B. Strong communication and negotiation skills, an eye for detail, and the ability to read account data for trends and risks are expected, along with familiarity with finance systems and Microsoft Office.
About the company
Melita is a telecoms provider. Benefits include health insurance for you and your immediate family, free Melita internet, mobile, TV and telephony, extra days of leave, on-site parking, emotional and psychological support, and corporate discounts.