Junior customer support role at MeDirect, a Maltese digital bank serving Belgian and Dutch clients. Requires native Flemish/Dutch and French, though Dutch-only speakers may also apply. Shift hours run 9am to 8pm, hybrid in Sliema. Suits relocators, as the company expects candidates to move to Malta and funds Bank Mediation certification.
Notable. Dutch-only speakers welcome, with relocation support and funded Febelfin Bank Mediation certification.
Role overview
MeDirect is hiring a mid-level Customer Service Agent for Wealth Support, based in Malta, hybrid, full-time. The role covers handling inbound calls and emails from Belgian and Dutch clients, resolving queries, processing payments and trades, and supporting account operations and marketing campaigns. Shifts run between 9am and 8pm. Relocation to Malta required.
Requirements:
Native Dutch/Flemish and French (Dutch-only also accepted)
English communication skills a plus
Prior customer service experience an asset
Willingness to relocate to Malta
Perks: hybrid work, professional certification opportunity (Febelfin bank mediation).
Skills & perks
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