Full-time receptionist role at Saint James Hospital in Sliema, combining front-desk patient care with invoicing, payments, and insurance liaison. Requires strong communication skills, Microsoft Suite proficiency, and the ability to multitask in a healthcare setting. Suits candidates with customer service experience looking for an on-site hospital administration position.
Role overview
Saint James Hospital is hiring a junior Receptionist / Customer Care Agent in Malta. The role covers greeting patients and visitors, handling patient invoicing and payments, reconciling cash floats, registering patients and admitting/discharging via the hospital information system, screening incoming calls, liaising with local and foreign insurance companies on direct settlements, and maintaining patient notifications and messages.
Requirements:
Multitasking and flexibility
Excellent telephone manner
Microsoft Suite and hospital information systems
Attention to detail and ability to prioritise
Ability to work under pressure
Adherence to Data Protection policies
Perks: internal training programmes, professional development support, employee referral bonus, complimentary daily lunch, staff and family discounts on hospital services, staff discounts on subsidiary products.
Skills & perks
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